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On August 12, 2011, Sensis Corporation was acquired by Saab AB and became Saab Sensis Corporation. As a result of this change, we have discontinued the website for Saab Sensis,

Saab Sensis Corporation brings together decades of advanced radar, sensor and related expertise to meet the changing needs of the global aviation markets. The company, incorporated in the U.S. with its headquarters in Syracuse, NY, provides surveillance and information technology for the aviation industry, supporting air navigation service providers, airports and airlines. 

Read more about Saab’s Air Traffic Management solutions here.

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Customer Service


Saab Sensis is devoted to quality customer service. Our support teams are available 24 hours per day, 7 days a week, 365 days per year. For assistance, call +1-315-445-5000 or toll-free 877-9-SENSIS (for callers outside the U.S. and Canada, an AT&T USADirect® access number is required) or email us at / customerservice(at)

  • Monday-Friday, 8:00 a.m.-5:00 p.m. EST: calls and emails are immediately answered by a customer service representative.
  • After Hours: calls are answered by a voice mail system.
    • For next U.S. business day assistance, press 2 – you will be prompted to leave a message, and the call will be returned at the start of the next business day.

For immediate assistance, press 1 and the call will be immediately directed to a customer service representative.

Customer Problem Report

Need Assistance?  If you are having a problem with a Saab Sensis product or service, or if you would like to request technical assistance, please complete this form and send it to customerservice(at)

Quality Policy

Saab Sensis Corporation is dedicated to delighting our customers by providing the highest quality products and services.

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Remote Tower SR-3 surface radar RWSL


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For seventy-five years Saab has been developing technology aimed at creating a safer and more confident society. Today, this experience is utilized into a wide range of affordable, net centric security solutions that can radically improve your capabilities within areas such as Critical Infrastructure Protection, Emergency Response, and Guard and Event.

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